Shipping policy
Free Shipping
Free delivery is available for the continental United States and worldwide.
Shipping Information
Depends on the products' availability, products will be shipped from our warehouse in the United States or Overseas.
LedLightHub ships worldwide using trusted carriers including FedEx and UPS, ensuring safe and reliable door-to-door delivery.
- Handling Time: 1–2 business days
- United States: 3-7 business days
- Other Country: 5–10 business days
Customs & Import Duties
Your order may be subject to import duties and taxes (including VAT) once it arrives in your destination country.
LedLightHub is not responsible for these charges if they apply.
We are also not responsible for delivery issues caused by incorrect shipping information provided by the customer.
Customized Orders
For customized products, additional production time is required.
Processing time for customized items is typically 15 business days before shipping.
Packaging
All products are professionally packed using protective cartons, and spare parts are included to prevent issues during delivery.
Order Tracking
Once your order ships, you will receive an email with tracking information.
Please allow 24 hours for the tracking details to update.
If you experience any delivery issues, please contact the courier first.
For additional assistance, you may reach us at support@ledlighthub.com